21、有效的管理者都知道一项决策不是从搜集事实开始的，而是先有自己的见解。

　　People do not start out with the search for facts, they start out with an opinion.

　　22、决策的反面，是不做任何决策。

　　23、除非有不同的见解，否则就不可能有决策。

　　The first rule in decision-making is that one does not make a decision unless there is disagreement.

　　24、有效的的管理者会问：“我是不是真需要一项决策？”

　　There is one final the effective decision-maker asks：“Is a decision really necessary?”

　　25、决策需要熬受痛苦

　　There is no inherent reason why decisions should be distasteful.

　　26、有效管理者的自我发展，是组织发展的关键所在。

　　Self-development of the effective executive is central to the development of the organization.

　　27、智力、想像力及知识，都是我们重要的资源。但是，资源本身所能达成的是有限的，惟有“有效性”才能将这些资源转化为成果。

　　Intelligence, imagination, and knowledge are essential resources, but only effectiveness converts them into results.

　　26、今天的组织需要的是由一群平凡的人，做出不平凡的事。

　　The needs of large-sacle organization have to be satisfied by common people achieving uncommon performance.